top of page

Frequently
Asked
Questions

  • Why should I buy your mailers?
    Our products are crafted by business owners for business owners. We understand the demands of your business and offer shipping solutions that help your dynamic, growing business.
  • How do I know your mailers are any good?
    We have over 5,000 5-star reviews on Amazon. We also have customer reviews on our website, just click on "Reviews" at the top of the page.
  • Why are your mailers considered "eco-friendly"?
    All of our designer mailers come with a double-use seal which can be used for customer returns or a second use. All of our mailers are made from #4 plastic which can be recycled in any common recycle bin. A portion of all purchases are donated to the wildlife organizations we partner with to help protect endangered species. No other poly mailer company offers all of these options.
  • How do you keep your pricing so low?
    Seven years of experience and partner relationships allow us to offer our products at a lower cost than new competitors in the market.
  • Where do you come up with your designs?
    Most of our designs come from customer feedback. Often times we hear customers saying "I'd love this in a larger size" or "this color really makes my orders pop!". This feedback is discussed within our design team and helps guide future orders.
  • Why start a business selling poly mailers?
    Our team is full of online sellers who have years of experience. As sellers, we are always looking for ways to stand out from the competition and saw a way to make a profound impact on your customers, every time. We founded à la mode with that in mind, offering thoughtfully functional mailers that are beautifully designed to inspire your repeat customers.
  • What features do your mailers come with?
    All of our designer mailers come with a double-use reusable seal, an easy-open pull tab, waterproof exterior, thick, tear-resistant material, super sticky adhesive, and a non-see through black interior lining. Our Value Mailers come with a waterproof exterior, thick, tear-resistant material, super sticky adhesive, and a non-see through black interior lining.
  • Can your mailers protect my items?
    All of our mailers are waterproof, tear-resistant, and non-see through to ensure your delivery arrives safely.
  • Other mailers are thin and see-through, what's your solution?
    All of our mailers are thicker than industry standard and offer an interior black lining to prevent your items from being seen on the outside. This solution originated from our Real Real sellers and high-end sellers looking for a way to protect their expensive orders.
bottom of page